1. How do I make an appointment?
2. What can I expect at the first meeting?
3. Should I bring anything with me to the first appointment?
4. How much will this cost and is it covered by insurance?
5. What insurances do you accept?
6. What types of payment do you accept?
7. What if I cannot afford to pay for the service I need?
8. What types of symptoms do you treat?
9. What types of treatments do you offer?
10. Do you prescribe medication?
11. How do I choose a therapist?
12. Should I tell my child about coming in for the first meeting?

How do I make an appointment?

First appointments are set up by our intake coordinator. You may call our main number at (402) 941-7016 or send an email to contact@acgfremont.com. She will ask you for basic demographic and insurance information. She will schedule an intake appointment with you with the appropriate clinician. The intake coordinator will need your insurance information when you call to be able to check your insurance benefits to find out if you have a co-pay or a deductible or if pre-certification is required. If you do not have that information when you call and the office staff is unable to make that call prior to your appointment time you may be responsible for the full fee of your first visit.  

What can I expect at the first meeting?

Your first meeting (or intake appointment) will consist primarily of information gathering about the concerns that led to you scheduling the appointment. Typical information that is gathered will be current symptoms, past symptoms, previous treatments, medical history, family history, social history, and a review of any previous evaluations or other documentation. Based on the information that is gathered with the clinicians conducting your intake appointment, we will work with you to develop a treatment plan. 

Should I bring anything with me to the first appointment?

Yes. It is helpful if you complete an intake packet prior to your meeting. This includes several forms which can be sent to you in the mail beforehand or you can download them here from our web sited by following this link. They consist of a demographics page, consent for treatment form, a release form, and a privacy policy. You should also bring your insurance card and picture identification. It is strongly recommended that you complete these forms prior to the appointment to allow enough time for your intake interview. Please arrive about 15 minutes early to your first appointment. Please bring copies of any previous evaluations or reports. Subsequent visit, it is asked that you arrive on time or no later than 10 minutes then your schedule time. If you are able, please call the office at 402-941-7016 to inform staff when you are running late.

How much does my care cost and is it covered by insurance?

The cost of the appointments varies considerably depending on which service is provided. Most therapy has some insurance coverage, but there is quit a bit of variability in different insurance plans. Our intake coordinator will work with you to find out exactly what the appointments will cost, we require a minimum $35 fee time of service until your insurance had determined what it will cover. Please be prepared to pay this fee prior to the start of you visit each and every visit. We do offer some services that would not be covered by insurance.

What insurances do you accept?

Most of our clinicians are providers for Blue Cross and Blue Shield of NE, United Health, and MHN/Tricare and the various plans that fall within the dlands choice network. Additionally, we do work with Directions EAP, The Holman Group, and First EAP. If you have an insurance that we do not accept, you may have out-of-network benefits that allow you to see providers not in your network. You can call your insurance company about this or we can assist you in determining your insurance benefits

What types of payment do you accept?

We accept cash or check. Bad checks will incur a bad check charge and acceptable payment for those accounts will then be a cash pay only.  Payments are expected when you arrive for your office visit.

What if I cannot afford to pay for the service I need?

We have several options available. First, you can work with our billing coordinator to set up a payment plan. Please contact our billing coordinator if you need this service. Second, we may consider economic circumstance and agree to a fee adjustment, inquire with the intake staff about this when you call. We do not have non profit funding and can not take on no fee clients.

What types of symptoms do you treat?

We treat a wide range of symptoms including behavioral concerns, inattention, hyperactivity, oppositionality, anxiety, mood, obsessions, compulsions, fears, anger, irritability, grief, trauma, stress, life changes, coping with divorce, parenting difficulties to name a few. Substance abuse or dependency individual treatment including evaluations and education classes are also available. 

What types of treatments do you offer?

We offer many types of treatment including individual, family, couples, and group therapy. We also have evaluation and assessment services for substance abuse issues.

Do you prescribe medication?

We do not prescribe medication. If you need medication as a component of your treatment, we will work with your current provider or refer you to an appropriate physician.

How do I choose a therapist?

You may be referred to a specific clinician or you may be set up with the person best suited to address your concerns. We have descriptions on this site about the types of treatments that our clinicians provide. 

 Should I prepare my child before coming in for the first meeting?

 Yes and be honest about why you are coming in and not to surprise a child with the information. The information will come up at the first meeting anyway. It is better to prepare for it and it may help facilitate the discussion. Let your child know that he/she will have an opportunity to talk without a parent in the room as well.

Here is some other useful information you may want to include when you talk about coming in. First, it is important to explain that we will only be talking. There will be no physical examinations, shots, or blood taken. Second, talk to your child about some of the concerns you may have. This will help the discussion when you get to the office. You can talk about some of the concerns as family matters, rather than putting blame on any one individual. Third, you can mention that sometimes it is helpful to get advice from someone who is a neutral party. The goal is for the therapist to help the situation and improve whatever is going on and offer up new skills. /span>